Monday 9/11/2020 15:46 PM (GMT + 7)
Are you trying to install or update apps on your iPhone to the latest version but this feature is not working? How to fix the above problem?
1. Restart App Store
This is the easiest way to fix problems of unknown cause. First, press the Home button twice, then swipe the App Store app from bottom to top to turn it off. Conversely, if you are using newer versions of iPhone (without a physical Home button), users simply swipe up from the bottom of the screen and hold for a second, then do the same as above.
Next, re-open the App Store app, click the avatar icon in the right corner and select Update all (update all).
Restart the App Store app. Photo: MINH HOANG
If the problem persists, restart your iPhone by holding down the power button and the Home button at the same time until the Apple logo appears. For newer iPhone models (without the home button), users simply press and release the volume up button, press and release the volume down button, then hold the power button for a few seconds until the iPhone reboots.
3. Switch Internet connection
An unstable Internet connection will prevent you from installing or updating apps. Therefore, if you are using WiFi, try switching to 4G or vice versa.
Note, to download 4G large-volume updates, you need to go to Settings – App Store – App Download (download apps) and choose Always Allow (always allow) or Ask If Over 200 MB (ask if over 200 MB).
Allow iPhone to download or install apps using 4G. Photo: MINH HOANG
4. Check the running status of the App Store
If none of the above helps to solve the problem, it’s more likely that the problem is related to Apple’s servers. To check the running status of the App Store, please visit the address https://www.apple.com/support/systemstatus/, if the App Store item is displayed in orange, it means the service server is having problems and vice versa, green is normal.
Check the operational status of the services. Photo: MINH HOANG
5. Update iOS
If you still cannot fix the problem related to the App Store, please check and update your iPhone to the latest version (if available).
First, go to Settings – General – Software Update – Download & Install (download and install). Note, the size of the update may vary depending on the device you are using.
Update iPhone to the latest version of iOS. Photo: MINH HOANG
In general, here are some simple ways to fix the issue of not being able to download or install apps on the App Store, if you find it useful, don’t forget to share the article with many people together or leave a comment. Comment when having trouble using it.
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