Tuesday, August 24, 2021 15:00 PM (GMT+7)
The iOS 14.7.1 update that Apple released a few weeks ago is wreaking havoc on iPhones.
While the update is primarily designed to address the Apple Watch bug, some iPhone users who got the update said they’re having connectivity issues with cellular service. According to posts on Apple’s discussion boards and social media sites like Reddit, affected users are seeing a “No Service” message at the top of the screen.
Many users who have updated to iOS 14.7.1 experience network problems.
For users experiencing the problem, there doesn’t seem to be a universal fix yet. Some users tried restarting their devices but got network reset. Others have tried inserting a new SIM card and getting support directly from their service providers to no avail.
Notably, the issue doesn’t seem to be specific to any individual iPhone model. Users with older devices like the iPhone 7 and newer devices like the iPhone 11 appear to be affected.
It’s unusual for an update as small as iOS 14.7.1 to experience such problems because they usually don’t contain major new features. Instead they often contain minor bug fixes and performance improvements.
Apple has yet to make an official statement on the matter, however the company still has a support document for it. The support document details a list of steps to take when encountering a “No Service” message. Lists may not work in most cases, but there are a few steps users may be interested in.
iOS 14.7.1 was released by Apple not long ago.
If you’re in an area with good reception, Apple recommends you check for and install carrier settings updates as follows:
– Make sure the device is connected to Wi-Fi or mobile network.
– Tap Settings > General > About. If an update is available, users will see an option to update their carrier settings.
– To see the carrier settings version on the device, tap Settings > General > About and look next to Carriers.
Besides, Apple also recommends that users take out the SIM card and reinsert it.
If neither of the above works, Apple recommends that users reset their network settings. This can be done by going to Settings > General > Reset > Reset network settings. Note that this also resets the Wi-Fi password, so users will have to re-enter credentials for saved networks.
Apple is planning to update iOS 14.8 soon, so hopefully a fix for this carrier issue is ready.
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